Terms and conditions

GENERAL TERMS AND CONDITIONS FOR USE OF THE WEBSITE AND FOR PURCHASES AND SALES

1. SELLER INFORMATION 

This website is operated by: “GeekyLizard” 

Email: support@geekylizard.com 

Website: https://www.geekylizard.com/ 

2. COPYRIGHT 

1. This website is not an official website of the LEGO® Group and is not affiliated with or sponsored by the LEGO Group. 

2. LEGO® and all related trademarks are the property of the LEGO Group. 

3. The use of the name “LEGO®” on this website is for descriptive purposes only, to identify original LEGO® products offered for sale by an independent retailer. 

4. LEGO is a trademark of the LEGO Group, which does not sponsor us. The LEGO Group is not responsible for any loss, injury, or damage resulting from the use or misuse of the products. 

5. The content of the site, including text, design, and the “GeekyLizard” logo, is the property of the Merchant. Any copying, distribution, or use without written consent is prohibited. 

6. We retain all registered and unregistered proprietary rights or limited rights to any intellectual property related to the Website, including, but not limited to: databases, functionality, software, design, industrial design, audio, video, text, visual trademarks, service marks, and logos contained therein, as well as all patents and rights arising therefrom (“Intellectual Property”). All such rights are owned by “GeekyLizard” and are protected by copyright, trademark, and related intellectual property laws, as well as unfair competition laws in each jurisdiction and under international conventions. 

3. GENERAL PROVISIONS AND DEFINITIONS 

1. These General Terms and Conditions govern the relationship between the SELLER and the BUYER who use the website and/or purchase goods through it. 

2. The website provides information about the products offered, the possibility to order and purchase, as well as other related information. 

3. By using the website, the buyer confirms that they are familiar with and accept these General Terms and Conditions. 

4. Buyer/Customer/Consumer is any natural or legal person who uses the website and/or concludes a contract for the sale and purchase of goods with the seller through the website. In these General Terms and Conditions, the terms “Buyer” and “Customer” are used interchangeably. 

5. Seller / Merchant is the person specified in the “Merchant Information” section of these General Terms and Conditions, who offers and sells goods through the website, concludes distance purchase and sale contracts, also referred to as Distance Contracts, and performs its obligations under these General Terms and Conditions and the applicable Bulgarian legislation. 

6. Website means the website accessible at https://www.geekylizard.com/, including all pages, functionalities, content, software, databases, forms, and applications provided by the Seller for use by Customers and Buyers. 

7. Goods/Products are any items offered for sale by the Merchant through the Site, including new and used goods, collectibles, and hobby products. This includes all items, sets, and accessories described in the listing for the relevant product. 

8. Order is a unilateral declaration of the Buyer’s intention to purchase specific Goods through the Website, made using the Website’s functionalities, after which the Merchant may confirm or cancel the order in accordance with these General Terms and Conditions. 

9. Distance contract is a contract for the sale of Goods concluded between the Seller and the Buyer, in which the parties are not simultaneously in the same place and communication for the conclusion of the contract is carried out exclusively through the Website or other electronic means. 

4. PRODUCTS 

1. The website offers goods related to hobbies, collectibles, and/or new and/or used products. 

2. These are reused LEGO elements that have been repackaged or modified from their original form, unless a factory-sealed set is being offered. LEGO is a trademark of the LEGO Group, which does not sponsor us. The LEGO Group is not responsible for any loss, injury, or damage resulting from the use or misuse of this product. 

3. All prices are in euros. 

4. Product images are for illustrative purposes only. There may be slight differences between the photo and the actual product, especially for used items or figures with individual characteristics, despite our efforts to describe them as accurately as possible. 

5. Used products may show signs of wear, micro-scratches, yellowing or differences in shade, which do not constitute a defect when consistent with the age and nature of the product while others may be in pristine condition. Each product is described as accurately as possible, but you agree that these are subjective qualities and each Buyer may have a different assessment of the Product. 

6. For sets containing multiple items, minor deviations in the number of parts (up to 1-2 small items), when this does not prevent normal use or assembly, are not considered a material discrepancy. 

5. ORDERS 

1. Orders can be placed via the website, through a profile or as a guest. 

2. The customer is obliged to provide accurate and valid contact and delivery details. 

3. Placing an order through the Website constitutes an offer by the Customer to conclude a distance contract. 

4. The order is considered confirmed and the contract of sale is considered concluded after confirmation by the Merchant. 

5. The Merchant reserves the right to cancel an order in case of lack of availability, incorrect data, or malicious actions. In case of a paid amount, it shall be refunded in full. 

6. The Merchant reserves the right to refuse service or cancel an order in case of established abuse, systematic unfounded complaints or bad faith behavior. 

7. Distance contracts may be concluded in Bulgarian or English. In case of a conflict between different language versions, the Bulgarian version shall prevail, unless expressly agreed otherwise.  

6. PRICES AND PAYMENT 

1. Prices are final and include all taxes and fees. 

2. Possible payment methods: 

• cash on delivery; 

• bank transfer; 

• online payment. 

3. For promotions and discounts, the terms and conditions described for the specific campaign apply. 

4. Different discounts and promo codes cannot be combined. 

5. In case of an obvious technical error in the price or description of the product, the Seller reserves the right to cancel the order, even if it has been confirmed, and immediately refund all amounts paid by the Buyer. 

6. The Seller has the right to cancel an order if the product is out of stock. In case of cancellation of an order for this reason, all amounts paid by the Buyer shall be refunded immediately. 

7. DELIVERY 

1. A selected courier company makes deliveries. 

2. Delivery times are approximate and depend on the courier. 

3. The customer pays delivery costs, unless expressly stated otherwise. 

4. The website offers and delivers products both within the territory of the Republic of Bulgaria and outside it, including to European Union member states and third countries. 

5. For deliveries to countries outside the European Union, the recipient is responsible for all customs duties, import duties, VAT, excise duties, or other government taxes imposed by the authorities of the respective country. 

8. RETURNS AND CANCELLATION OF THE CONTRACT 

1. The buyer has the right to cancel the purchase within 14 days of receiving the product. 

2. The goods must be returned in undamaged commercial condition. For used items, the condition described in the advertisement applies. 

3. The customer shall pay the return costs, unless the seller has stated otherwise. 

4. The amounts shall be refunded by bank transfer or another method agreed between the parties within 14 days of receipt of the returned goods. 

5. The above conditions apply when exercising the right to withdraw from the contract, where the legal requirements are met. 

6. Normal wear and tear of the goods, as well as defects that were expressly mentioned in the product description at the time of purchase, are not considered a non-conformity. 

7. For international deliveries, the costs of returning the goods, including transport, customs duties, and related expenses, shall be borne entirely by the Consumer, unless expressly agreed otherwise. 

9. RECLAMATIONS 

1. A reclamation may be lodged in case of defect, missing parts, or non-conformity. 

2. For used products, only non-conformities that have not been described in advance shall be recognized. 

3. The consumer has the right to file a complaint in case of non-compliance of the goods with the sales contract. 

4. Complaints may be submitted by email, using the contact form on the website, or to the address specified by the Merchant – support@geekylizard.com 

5. When submitting a complaint, the Consumer shall provide: 

a)    order number; 

b)    description of the problem; 

c)    photos of the product (if applicable). 

6. The Merchant shall review the complaint within 30 days and notify the Consumer of its decision. 

7. In case of a justified complaint, the Consumer shall be entitled to: 

1. repair of the goods; 

2. replacement with new goods; 

3. refund of the amount paid, in accordance with the applicable legislation. 

8. A complaint may be rejected in cases where it is established that the non-conformity or defect of the goods is caused by: 

1. incorrect use or storage of the product; 

2. intentional or negligent damage; 

3. mechanical damage, including dropping, impact, pressure, or breakage; 

4. external interference; 

5. use of the product for purposes other than those for which it is intended; 

6. missing, erased, or damaged identification elements, where applicable; 

7. normal wear and tear during use; 

8. external factors beyond the control of the Merchant. 

9. No claims or compensation may be sought for force majeure and circumstances beyond the control of the Merchant.  

10. The provisions providing special protection to consumers apply only to persons who are “Consumers” within the meaning of the Consumer Protection Act. 

10. GDPR 

1. The merchant processes customers’ personal data in accordance with the Privacy Policy and GDPR. 

2. The data is used only for order fulfillment, delivery, and legal obligations. 

3. Personal data is stored for the periods specified in the applicable legislation and is used solely for the purpose of fulfilling the order. 

11. LIABILITY 

1. The merchant shall not be liable for: 

• incorrect data entered by the customer; 

• delays caused by the courier/forwarding agent; 

• malfunctions in the Internet connection or other external factors. 

2. All disputes shall be resolved by mutual agreement, and if this is not possible, in accordance with the applicable legislation. 

3. The merchant shall not be liable for damages resulting from the use or inability to use the website, including temporary unavailability for technical reasons. 

4. The photos and descriptions of the products are for illustrative purposes only. Minor differences in the products used are possible, which do not constitute a discrepancy due to the subjective criteria of each individual consumer and the merchant.  

5. The merchant is not liable for delays, damage, or loss caused by the courier company/forwarding agent after the shipment has been handed over for delivery, except in cases provided for by law. 

6. The merchant shall not be liable for any damage caused by couriers/forwarders, but shall offer assistance. 

7. The user is obliged to inspect the shipment upon receipt and notify the courier of any visible damage. 

8. Upon receipt of the shipment from the courier company and signing of the relevant delivery document, as well as in the absence of objections for visible discrepancies or damage immediately upon receipt, the goods shall be deemed accepted by the User as corresponding to the description and the stated condition. This clause does not affect the Consumer’s rights to file a complaint for hidden defects in accordance with the applicable legislation. 

9. The Merchant shall not be liable for damages resulting from improper use of the products, including use not in accordance with their intended purpose. 

10. The Merchant shall not be liable for accidents occurring during the use of the products by children under the recommended age without adult supervision. 

11. The Merchant shall not be liable for the content of comments, opinions, or reviews posted by users. 

12. In all cases, the Merchant’s liability is limited to the value of the purchased product, unless otherwise provided by law. 

13. The Merchant shall not be liable for non-performance caused by force majeure – natural disasters, accidents, war, actions of state authorities, interruption of communications, and other circumstances beyond its control. 

14. The Merchant shall not be liable for damages caused by the actions or omissions of the Consumer, including the provision of incorrect data. 

15. These General Terms and Conditions do not limit or exclude the rights of consumers granted to them by applicable law. 

12. PROHIBITED ACTIVITIES 

1. As a user of the Website, you agree not to: 

1. Circumvent, disable, or otherwise interfere with security-related features of the Website and the products on it, including features that prevent or restrict the use or copying of intellectual property. 

2. Misuse support services or submit false reports of abuse or misconduct. 

3. Disrupt or create an unnecessary burden on the Website or related networks and services. 

4. Attempt to impersonate another user or person, including by using another person’s username. 

5. Restrict, discourage, or inhibit other persons from using the Website, disclose personal information about third parties without their consent, or collect information about users of the Website. 

6. You decrypt, decompile, disassemble, create derivative works, or reverse engineer the Website software. 

7. You attempt to circumvent measures to protect access to the source code or parts of the Website. 

8. Remove copyright or other proprietary rights notices from the content of the Website. 

9. Provide viruses, worms, spyware, or other computer code that may damage hardware, software, or telecommunications equipment connected to the Website. 

10. Copy or adapt the Website software, including, but not limited to, Flash, PHP, HTML, JavaScript, or other code. 

11. Use proprietary information or interfaces to develop applications, accessories, or devices for use with the Website without permission. 

12. Use the Website in a manner inconsistent with applicable law. 

13. VIOLATION OF TERMS AND CONDITIONS 

1. Without prejudice to our other rights under these Terms and Conditions, in the event of a violation on your part or reasonable suspicion of a violation, the Merchant may: 

• temporarily suspend your access to the Website; 

• or permanently prohibit your access to the Website. 

2. If you breach any of the terms and conditions, you shall be fully liable for any damages, losses, lost profits, or other compensation that third parties may claim against you or us. 

14.  CONTACT FORM AND OFFERS FOR THE SALE OF GOODS 

1. The website provides a contact form through which users can voluntarily send inquiries, offers, or information for the purpose of offering goods for sale to the Merchant. Sending a message through the contact form does not constitute an offer or a binding contract, unless the parties expressly agree otherwise in writing. 

2. By sending information via the contact form, the user declares that the data and descriptions of the goods provided are true, accurate, and complete, and that they have the right to offer the goods for sale. 

3. The merchant is not obliged to accept offers sent via the contact form and reserves the right, at its discretion, to refuse, not to respond or to terminate communication without giving reasons or compensation. 

4. Any purchase of goods by a consumer through the contact form shall be made only after explicit individual agreement on the terms of price, method of delivery, condition of the goods, and others, and the contract shall be considered concluded only after written confirmation by the Merchant. 

5. The Merchant shall not be liable for inaccurate, incomplete or misleading information provided by the user through the contact form, as well as for any claims by third parties arising from such information. 

6. Personal data provided through the contact form shall be processed solely for the purpose of processing the inquiry or offer, in accordance with the Personal Data Protection Policy and applicable law. 

15. OTHER 

1. These terms and conditions remain in full force and effect while you use the Website. We do not guarantee that the Website will be available at all times, as hardware, software, or other technical problems may arise, as well as the need for maintenance, which may result in interruptions, delays, or errors. 

2. We reserve the right at any time and for any reason to change, modify, update, temporarily suspend, or permanently discontinue the Website or any part thereof without prior notice. 

3. You agree that we are not liable for any loss, damage, or inconvenience caused by your inability to access or use the Website during any interruption or termination of access. 

4. Nothing in these Terms shall be construed as an obligation on Us to maintain the Website or to provide any corrections, updates, or versions in connection therewith. The Website is provided for use on an “AS IS” and “AS AVAILABLE” basis, without any express or implied warranties.  

5. In the event of a conflict between the translation of these general terms and conditions into another language, the Bulgarian version shall prevail.  

16. CHANGES TO THE TERMS AND CONDITIONS 

1. The Merchant may update the Terms and Conditions at any time. 

2. The changes shall take effect from the moment they are published on the Website. 

17. CONTACT 

1. Communication between the parties may also be conducted electronically, with electronic messages deemed to have been received upon arrival in the addressee’s email inbox. 

All questions, inquiries, and complaints should be sent to: 

Email: support@geekylizard.com 
 

18. APPLICABLE LAW 

1. Any unresolved issues shall be governed by the provisions of Bulgarian law. 

2. Disputes shall be settled by the competent Bulgarian court or by a conciliation commission at the Commission for Consumer Protection. 

3. If any provision of these General Terms and Conditions is declared invalid, unlawful or null, this shall not affect the validity and applicability of the remaining provisions, which shall remain in force. 

4. Bulgarian law and EU regulations shall apply to all contracts, and for consumers with their habitual residence in another EU Member State, the mandatory consumer protection provisions established at EU level shall also apply, where applicable. 

These General Terms and Conditions were adopted and published on: 22.01.26.